Pengaruh Kualitas Internet dan Ketepatan Layanan Terhadap Kepuasan Karyawan (Studi Kasus Pada PT. CinoxMedia Network Indonesia Kota Solok)

Abstract

This study aims to see the Effect of Internet Quality and Service Accuracy on Employee Satisfaction at PT. CinoxMedia Network Indonesia City Solok. the type of research used is correlative descriptive research. Descriptive correlatives are a research method that aims to see the relationship between two or more variables. The influencing variable is an independent variable (X), while the variable affected by the independent variable is called the dependent variable (Y). Based on the results of the study obtained a multiple linear regression equation is Y = 36.571 +0.008X1 +0.225X2 +e The value of the constant is 36.571. The results of the study determined with Rsquare of 0.057 or 5.7%. H1 is received with a calculated value of 0.053 < ttabel of 2.026 and a signification value greater than α 0.05 (0.958 > 0.05), H2 is received with a calculated value of 1.485 < a table of 2.026 and a signification value greater than α 0.05 (0.146 > 0.05). H3 did not have a significant and simultaneous influence together on employee satisfaction with a calculated F value of 1.115 < Ftabel of 3.24 and a signification value of 0.339 > 0.05.